Privacy Policy

Last updated: January 1, 2026 (placeholder — replace with your real effective date)

1. Information we collect

When you sign up, we collect your name, work email, and organization details. When you connect a tool (like your issue tracker or chat), we collect the metadata needed to compute the metrics, alerts, and forecasts Stein shows you — not the full content of every message or ticket unless a feature you enable explicitly requires it.

2. How we use information

3. Sharing and disclosure

We don't sell your data. We share it only with subprocessors who help us run the Service (such as hosting and analytics providers), under contracts that limit their use of it, or when required by law.

4. Data security

Data is encrypted in transit and at rest. Access within our team is limited to what's needed to operate and support the Service, and is logged.

5. Data retention

We retain account and usage data for as long as your account is active, plus a limited period afterward for legal and operational reasons, unless you request earlier deletion.

6. Your rights and choices

Depending on where you're located, you may have the right to access, correct, export, or delete your personal data. Contact us at the address below and we'll act on it within a reasonable time.

7. Cookies

We use a small number of cookies to keep you signed in and to understand aggregate product usage. You can control cookies through your browser settings.

8. Children's privacy

Stein is a workplace tool and isn't directed at, or knowingly used by, children.

9. Changes to this policy

We may update this policy from time to time. We'll post the updated version here and adjust the "last updated" date above.

10. Contact

Questions about this policy, or a request about your data? Reach us at [email protected].